For any after sales need, we are here to help

SERVICE CENTER
How to activate the customer service
Here is the support procedure:

1
Open the ticket
Send an email with the s/n of your machine and a detailed description of your problem to the email address support@systecflexo.com
2
Wait for our instructions
Our Customer Service team will send you the information to solve the problem. Please follow them.
3
Service center App
If a remote connection is required, you can use the remote connection app on the machine
(click here to install it, if not yet installed on the PC)
Send us an email
For any request for support, please send us an email to the address support@systecflexo.com.
It will be automatically opened the service ticket and we will get in contact with you as soon as possible.
Click here to send an email:
support@systecflexo.com
Download the App for "Remote connection"
To allow remote access to your system, please download our SYSTEC QuickSupport app on your machine/system (if this app isn't yet installed).
After the download, unzip the file and then communicate to the technician the ID of the session.
(powered by Anydesk)
DOWNLOAD
FAQs
How can I ask for customer support?
Fill the form above with the s/n of your machine and a detailed description of your problem. Otherwise you can send an email to the address support@systecflexo.com
How much time takes the contact from you customer service?
Our Standard Level of Service is within 48 hrs, but we will do anything we can to shorten the waiting.
Where do I find the remote connection software?
The remote connection software is already installed on the desktop of the machine. If you need to install it again please click on this link.
How can I order the service, if the machine is out of warranty?
You can order a service package.
How can I check the status of my ticket?
Log into the support panel to follow the status of your ticket.

For any after sales need, we are here to help

SERVICE CENTER

How to activate the customer service

Here is the support procedure:

Open the ticket

Wait for our instructions

Service center App

Send us an email

For any request for support, please send us an email to the address support@systecflexo.com.
It will be automatically opened the service ticket and we will get in contact with you as soon as possible.
Click here to send an email:

Download the App for "Remote connection"

To allow remote access to your system, please download our SYSTEC QuickSupport app on your machine/system (if this app isn't yet installed).
After the download, unzip the file and then communicate to the technician the ID of the session.
(powered by Anydesk)

FAQs

For any after sales need, we are here to help

SERVICE CENTER

How to activate the customer service

Here is the support procedure:

Open the ticket

Wait for our instructions

Service center App

Send us an email

For any request for support, please send us an email to the address support@systecflexo.com.It will be automatically opened the service ticket and we will get in contact with you as soon as possible.Click here to send an email:

Download the App for "Remote connection"

To allow remote access to your system, please download our SYSTEC QuickSupport app on your machine/system (if this app isn't yet installed).After the download, unzip the file and then communicate to the technician the ID of the session.(powered by Anydesk)

FAQs

For any request for support, please send us an email to the address support@systecflexo.com.
It will be automatically opened the service ticket and we will get in contact with you as soon as possible.
Click here to send an email:

To allow remote access to your system, please download our SYSTEC QuickSupport app on your machine/system (if this app isn't yet installed).
After the download, unzip the file and then communicate to the technician the ID of the session.
(powered by Anydesk)