For any after sales need, we are here to help

SERVICE CENTER
How to activate the customer service
Here is the support procedure:

1
Open the ticket
Send an email with the s/n of your machine and a detailed description of your problem to the email address support@systecflexo.com
2
Wait for our instructions
Our Customer Service team will send you the information to solve the problem. Please follow them.
3
Service center App
If a remote connection is required, you can use the remote connection app on the machine
(click here to install it, if not yet installed on the PC)
Send us an email
For any request for support, please send us an email to the address support@systecflexo.com.
It will be automatically opened the service ticket and we will get in contact with you as soon as possible.
Click here to send an email:
support@systecflexo.com
Download the App for "Remote connection"
To allow remote access to your system, please download our SYSTEC QuickSupport app on your machine/system (if this app isn't yet installed).
After the download, unzip the file and then communicate to the technician the ID of the session.
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FAQs
How can I ask for customer support?
How much time takes the contact from you customer service?
Where do I find the remote connection software?
How can I order the service, if the machine is out of warranty?
How can I check the status of my ticket?

SERVICE CENTER

How to activate the customer service